Created: 4th November 2024

INTRODUCTION

At Darey.io, we are committed to delivering high-quality educational programs and ensuring a transparent and fair refund process. Please review our refund policy carefully before enrolling in any of our programs.

1. Deposit Refund Policy
• Cooling-Off Period: Customers are entitled to a full refund on deposits within a 7-day cooling-off period after payment is made. Refund requests must be submitted within this period to qualify.
• Outside the Cooling-Off Period: After the 7-day cooling-off period has elapsed, deposits become non-refundable.
2. Program Fees Refund Policy
• Cooling-Off Period: A full refund of program fees will be granted if requested within the 7-day cooling-off period from the date of payment. After this period, program fees are non-refundable.
• No Refund for Accessed Content: If any course materials have been accessed, downloaded, or if any sessions have been attended or accessed, no refund will be issued. This policy applies regardless of whether the request falls within the cooling-off period.
• Partial Refunds: We do not offer partial refunds for unused portions of the program after access to course materials or sessions has been initiated.
3. Refund Request Process
• How to Request a Refund: All refund requests must be submitted in writing to our support team at support@dareymail.com
• Processing Time: Refunds are typically processed within 10-15 business days after the request is approved. Refunds will be issued to the original payment method used at the time of purchase.
4. Exceptions and Non-Refundable Services
• Certain services, one-time purchases, or promotional offers may be non-refundable. These terms will be explicitly stated at the point of purchase where applicable.
5. Policy Updates
• Darey.io reserves the right to update or modify this refund policy at any time. Please review the policy periodically for any changes.

For any questions regarding our refund policy, please contact us at support@dareymail.com